Cleaners Canary Wharf is committed to providing professional cleaning services while maintaining the highest standards of health, safety, and welfare for our employees, clients, visitors, contractors, and the wider public. This policy sets out our approach to identifying, controlling, and reducing health and safety risks associated with our cleaning activities across offices, residential properties, and commercial premises in and around the Canary Wharf area.
Our objective is to prevent accidents, injuries, and work-related ill health by managing health and safety risks in a systematic and proactive manner. We comply with applicable health and safety legislation, follow recognised industry best practices, and continually seek to improve our performance. Management accepts overall responsibility for health and safety, while every employee has a duty to take reasonable care of their own safety and that of others who may be affected by their work.
Management is responsible for putting in place safe systems of work, providing suitable equipment and materials, and ensuring that health and safety considerations are integrated into all operational decisions. Supervisors and team leaders monitor day-to-day compliance with procedures, carry out routine checks, and report issues so they can be addressed promptly. Cleaners and other employees are required to follow training and instructions, use equipment correctly, wear appropriate personal protective equipment, report hazards, and cooperate fully with all health and safety measures.
We carry out risk assessments for the cleaning services we provide, taking into account the specific layout, access arrangements, and activities at each client site. These assessments identify significant hazards such as slips and trips, manual handling, use of chemicals, electrical equipment, lone working, and work at height. Based on these findings, we implement control measures, develop method statements, and communicate safe working procedures to all staff. Risk assessments are reviewed periodically and whenever there are changes in work processes, locations, or equipment.
All staff receive induction training that covers general health and safety duties, emergency procedures, and the safe use of cleaning equipment and substances. Task-specific training is provided for activities such as machine floor cleaning, handling waste, and using specialist products or methods. Refresher training is delivered at appropriate intervals or when new equipment, materials, or techniques are introduced. Supervisors monitor performance, provide guidance on site, and ensure that safety instructions are being followed in practice.
Cleaning chemicals and other hazardous substances are selected, stored, and used in line with safety data sheets and relevant regulations. We provide adequate information and instruction on dilution, application, contact times, ventilation, and safe disposal. Containers are clearly labelled and kept securely when not in use. Staff are trained never to mix chemicals and to avoid decanting products into unmarked bottles. Where possible, we choose low risk products and methods that still deliver effective cleaning results.
Where risks cannot be fully controlled by other means, we provide suitable personal protective equipment, such as gloves, eye protection, masks, and protective clothing. The type of equipment supplied depends on the nature of the task, the environment, and the substances being used. Employees are required to wear and care for the equipment provided, report any defects or losses, and request replacements when necessary. Supervisors ensure that personal protective equipment is available, correctly fitted, and used consistently.
We aim to minimise manual handling risks by using appropriate trolleys, tools, and equipment and by planning work to reduce the need for lifting or carrying heavy loads. Staff receive training in safe lifting techniques, pushing and pulling, and the correct handling of refuse bags, supplies, and machinery. All electrical and mechanical equipment used for cleaning is maintained in safe working order, checked regularly, and removed from use if found to be faulty until repaired or replaced.
Good housekeeping is a core element of our health and safety approach. We keep work areas as clean and tidy as possible during and after cleaning tasks. Wet floors are controlled using suitable methods, and floors are left dry or clearly identified with warning signs while drying. Cables, tools, and materials are positioned to avoid creating trip hazards. Waste and debris are removed promptly and disposed of safely in designated receptacles.
Where cleaners work alone, particularly outside normal business hours, we assess and manage additional risks. This may include check-in arrangements, clear instructions on access and exit, and agreed communication procedures for reporting concerns or incidents. Staff are advised not to allow unauthorised persons into client premises and to follow site security rules at all times. Any suspicious activity or security concern must be reported immediately in accordance with company procedures.
We recognise our duty to protect the health and welfare of our staff, including managing fatigue, stress, and occupational health concerns related to cleaning work. Reasonable access to welfare facilities is arranged, often in cooperation with clients. Information on first aid provision and emergency contacts is given during induction and site-specific briefings. Accidents, near misses, and instances of work-related ill health are recorded, investigated where appropriate, and used to improve safe systems of work.
Employees are instructed in the emergency procedures relevant to each site, including fire evacuation routes, assembly points, and any special instructions for high-rise or complex buildings. All incidents, hazards, or unsafe conditions must be reported as soon as possible to a supervisor or manager. We investigate incidents to determine root causes, learn from them, and prevent recurrence through revised procedures, training, or equipment improvements.
We monitor compliance with this health and safety policy through regular supervision, inspections, and feedback from employees and clients. Identified issues are addressed promptly, and trends are reviewed so that recurring problems can be tackled at their source. This policy is reviewed periodically, and whenever there are significant organisational or legal changes, to ensure that it remains suitable, adequate, and effective. By working together, management, staff, and clients help maintain a safe cleaning service across the areas we serve.
By choosing to book one of our cleaners Canary Wharf services you will receive top-notch assistance at incredibly competitive prices.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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